Simple but true: the best designs are born from the best client-designer relationships. They aren’t born from relationships where the designer calls all the shots; the best designs aren’t born from when the client tries to play designer. No, the best designs are born from a client-designer relationship that follows these three steps: clear role definition, honest & open communication, and trust.
If you’re a freelance designer, chances are you end up playing creative director with a lot of your clients – project manager with some too, I bet. I know this is the case for Paper Leaf. With that in mind, to adhere to the above-mentioned three steps, you might have to be the one that gets the ball rolling; the one that starts the discussion about roles; the one that practices open & honest communication; the one that embraces the idea of trust. If you are a designer who works with a creative director or a project manager, hopefully they understand the importance of these three steps. If not, you may have to tread carefully and, again, be the one who gets the ball rolling.
All this said, why do these three steps matter? Let me explain.