Posts Tagged ‘how to’

“Social media” is everywhere. Everyone’s talking about it – news anchors, journalists, your mom, your bowling team. And while social media – Twitter, blogging, Facebook, etc – is hugely popular and has great potential for you and your business, the method in which most businesses use social media is largely ineffective. Let’s face it – nobody, especially your clients, cares about your inside jokes and how you burnt your toast. In our time as Paper Leaf Design, we’ve managed to use social media to help our business presence grow and attract new clients. In this article, I’ll share tips and guidelines on how you can successfully use social media for your business;  I’ll also talk about what not to do.

how your business should be using social media

Who is Your Audience?

Right off the bat, just like most everything else related to business, you should think about your audience first. Tailor your social media content towards them. Are you a marketing consultant who provides your services to small local businesses? Perhaps you should put yourself in the shoes of the small local business owner, then; what would they want to hear you talk about on your blog? What sort of Tweets would they want to read? Be honest, be blunt, and use the answers to these questions steer your social media content.

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Here at Paper Leaf, we do a decent amount of WordPress blog design & implementation for our clients. While WordPress is super easy to learn, you can’t just build your clients a blog, send them the login information and then disappear off of the face of the earth. Where’s the customer service, people?!? Ideally, we sit down for a half hour or hour with our clients to show them the basics of how to use their new blog (writing a post, adding categories, checking stats, uploading photos, adding users). However, sometimes a face-to-face meet up isn’t doable; we offer graphic & web design in Edmonton, but many of our clients are outside of the city.

Click here to download the free basic WordPress author's guide

To combat this, we built a very simple reference guide to give to our clients that explains how to do the following in their new WordPress blog:

  • write a new blog entry
  • save, preview & publish a post
  • add tags (and what that means)
  • add categories (and what that means)
  • check blog stats
  • use the Media section
  • moderate comments
  • update plugins
  • add a new user

This covers about 99% of what most basic blog users need to know, and it provides them with a resource they can come back to when needed, share within their business, and so forth. It’s sort of a basic WordPress author’s guide suitable to email and view on screen – click here to download it (or click the image above).

We figured that since this guide has been helpful to us, maybe it will be helpful to other designers who use WordPress. Here’s hoping! Anyway, share freely (but not as your own, please!)

*note: we install the Site Stats plugin for all clients – if you use this guide, I recommend doing the same, or your clients might be confused as to why they don’t have a Site Stats link.

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Who?

Paper Leaf Design is a small but mighty graphic & web design studio in Edmonton. This is our blog, where we wax poetic on design.

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